Online Insurance Policies – Fast but Risky
Online quote engines promise speed and convenience, but click-and-buy policies can leave serious gaps in cover, especially if:
- You’re unsure what cover you actually need
- You run a business, own property, or have specialist risks
- You focus only on price
Common problems include:
- Underinsurance – lowering sums insured to cut premiums
- Wrong trade or usage selected online
- Invalid warranties or assumptions accepted without realising
- Hidden exclusions only discovered when a claim is rejected
When it comes to business or property insurance, the cheapest policy often becomes the most expensive mistake.
What a Broker Actually Does — and Why It Matters
An insurance broker like SRS Insurance is not just a middleman — we’re your risk adviser and advocate.
We:
- Assess your business or property risks in detail
- Match you with insurers that understand your trade Explain key terms, exclusions, and conditions
- Ensure compliance with FCA, lease, and lender requirements
- Support you through renewals and claims — not just at sale
Many of our markets and specialist schemes are not available on public comparison sites.
Online vs Broker — Side-by-Side Comparison
| Feature | Online Comparison Site | Broker (SRS Insurance) |
| Speed of quote | Fast (5–10 mins) | Quick once risk understood |
| Risk advice | None | Expert guidance |
| Tailored cover | Generic templates | Bespoke to your needs |
| Understanding fine print | Self-service | Explained clearly |
| Help if things go wrong | Minimal | Dedicated support |
| Trade-specific schemes | Rare | Available |
| Price | Sometimes cheaper | Competitive & correct |
| Claims success | Lower (errors/exclusions) | Higher – accurate disclosure |
Real-World Examples of Online Mistakes
- A takeaway owner selects “café” online to save money. Policy excludes deep-fat fryers → claim declined after kitchen fire.
- A roofer chooses “builder” → policy invalidated when a height-related accident occurs.
- A landlord buys standard cover without declaring an HMO → fire claim rejected for non-disclosure.
Why It’s Not Always About Being Cheaper
Sometimes brokers are cheaper because we:
- Access exclusive schemes unavailable online
- Negotiate directly with underwriters
- Spot risks before they become costly claims
Even when the premium is slightly higher, it’s often because:
- The online quote missed key information, or
- You’re actually paying for cover that will respond when needed.
Insurance isn’t a commodity — it’s a safety net for everything you’ve built.
What You Get with SRS Insurance
- Independent, FCA-regulated advice
- Specialists in property, trades, legal, hospitality, and care sectors
- Access to niche and high-risk markets
- A personal relationship — no call centres, no chatbots
- Full support at renewal and claim time